Webreserved.Changed from  que1d1019.Invoice N0.BT-40093  DATE factué/Billing Dates:2018-10-17 08:34:10.Called, 2 ppl sick and cannot go. told no refund but can help to sell tickets and need to send request by email. - Lena.Called, already went to OTT, dont want MON1D.asked for refund.Need to refund.refunded