webreserved.Email request received, told them terms & conditions and offered to find alternative date for them available for TOR2D1105 but wants a guarantee for hotel in Niagara falls. If not will still cancel.Called and the person still asked for cancellation.So need to deduct $100 and refund $259.98. ($100 penalty could kept as credit till 2018.12.31)refunded $259.98