Moneris-credit. Tel-booking, ID received. change her mind, want to cancel. don't want to change to 1221 or 1228, if change only can change to 1214. She said she will call her credit card bank. Told her she can change date or keep as a credit for future tours (confirmed by Jason), waiting for her email confirmation. She confirmed to change to February 2020 when she comes back to Montreal (by email)