webreserved.We sent email for changing to OTT1D0810. Called and couldn't leave message. She called to say she is Going to que1d0810, so agrees to go on to OTT1d0810, if we can switch her to que1d0811. Waiting for reply.  Replied saying :I want you  to change my travel to Ottawa on sat August   10 and  quebec city montmorency on August 11. Changed to OTT1D0810.