webreserved.  email sent asking t change to QUE1D0428. called; left voicemail. text sent.Called*3, left 2nd voice msg.Txt received,can't go 0428 or other trips. Email sent asking for QUE1D in other date, OTTF1D and other trips and inform that his credit could transfer to other trips. Waiting Reply.Email replied. Leaving for Quebec on Thursday0426, and asked for refund.Need to refund.refunded